HAVE YOU BEEN MIS-SOLD?

Mis-sold car finance claims experts

If you purchased a car, van, or motorbike via a finance agreement prior to January 28, 2021, you might be among the many in the UK entitled to compensation for mis-sold car finance.

Enter your car reg to determine if you qualify to make a claim for compensation.

This field is for validation purposes and should be left unchanged.
  • Just as Dieselgate rocked the automotive industry, this scandal is poised to make a similar impact.
  • The repercussions of this scandal could potentially affect millions of car owners across the country.
  • You might be entitled to receive thousands of pounds in compensation if you’ve been affected by this issue.
  • Let us handle the legwork to determine if you qualify for compensation, relieving you of the hassle.

HAVE YOU BEEN MIS-SOLD?

Mis-sold car finance claims experts

If you purchased a car, van, or motorbike via a finance agreement prior to January 28, 2021, you might be among the many in the UK entitled to compensation for mis-sold car finance.

Enter your car reg to determine if you qualify to make a claim for compensation.

This field is for validation purposes and should be left unchanged.
  • Just as Dieselgate rocked the automotive industry, this scandal is poised to make a similar impact.
  • The repercussions of this scandal could potentially affect millions of car owners across the country.
  • You might be entitled to receive thousands of pounds in compensation if you’ve been affected by this issue.
  • Let us handle the legwork to determine if you qualify for compensation, relieving you of the hassle.

The scandal

Here, we’ll uncover the mechanics of how this controversy unfolded, shedding light on the practices that led to financial harm for many consumers.

STEP ONE

The dealership sells you a car on finance

When you purchase a vehicle, the dealership often arranges the financing for you, presenting it as a convenient one-stop solution. However, what may seem like a straightforward transaction can hide a crucial detail: the dealership’s involvement in selling you the car finance itself.

This practice, while common, can lead to conflicts of interest and potentially result in consumers being offered financing options that may not be in their best interest.

STEP TWO

They get commission from your finance company

Behind the scenes, there’s a financial arrangement between the dealership and the finance company that’s not always transparent to the buyer. Dealerships typically receive a commission or fee from the finance company for every financing deal they facilitate.

This commission serves as an incentive for the dealership to steer customers towards specific finance options, potentially prioritising deals that benefit them financially rather than focusing solely on what’s best for the buyer.

STEP THREE

But they don’t tell you they received commission

One of the key issues in the mis-selling of car finance is the lack of disclosure regarding the commissions received by the dealership. Many consumers are unaware that the dealership is earning a commission from the finance company for arranging their financing.

Without this crucial information, buyers may not fully understand the motivations behind the financing options presented to them, leading to potential misunderstandings, misjudgments, and ultimately, financial harm.

WHO DID IT

The finance companies involved

Among the notable entities being scrutinised are prominent names in the finance industry, including major banks, specialised lenders, and automotive finance providers.

These companies are being examined for their role in facilitating potentially misleading or non-disclosed commission arrangements with dealerships, raising concerns about transparency and consumer protection.

  • Black Horse
  • Lloyds Banking Group
  • Santander
  • Close Brothers
  • Barclays Finance

How we work

Our process operates seamlessly in three distinct phases, each designed to streamline your experience and provide clarity every step of the way.

STEP ONE

First you fill out a simple form and pay a small fee

It all begins with a straightforward step: filling out a simple form and remitting a small fee. This initial action is pivotal, as it kick-starts the process and allows us to gather essential information to move forward with your case.

We understand the importance of simplicity and convenience, which is why we’ve made the form easy to complete, ensuring a hassle-free start to your journey towards potential compensation.

STEP TWO

We contact your finance company on your behalf

Once you’ve completed the form and payment, our dedicated team takes over. We shoulder the responsibility of contacting your finance company directly on your behalf. This step is crucial, as it relieves you of the burden of navigating complex communications with your finance provider.

Our experienced professionals handle all interactions with precision and efficiency, ensuring that every detail is addressed and that your interests are represented effectively throughout the process.

STEP THREE

We report back to let you know if you are eligible

Once we’ve received a response from your finance company, we promptly report back to you. Our goal is to provide a clear and concise verdict on your eligibility status, empowering you to make informed decisions regarding your financial interests.

With our comprehensive approach, you can trust that you’ll receive the support and guidance you need to navigate the complexities of the mis-sold car finance landscape with confidence.

Enter your reg number here

Enter your car reg to determine if you qualify to make a claim for compensation.

This field is for validation purposes and should be left unchanged.
  • Just as Dieselgate rocked the automotive industry, this scandal is poised to make a similar impact.
  • The repercussions of this scandal could potentially affect millions of car owners across the country.
  • You might be entitled to receive thousands of pounds in compensation if you’ve been affected by this issue.
  • Let us handle the legwork to determine if you qualify for compensation, relieving you of the hassle.

FAQs

Answers to your questions

Mis-sold car finance claims arise when consumers are provided with car finance agreements under misleading or non-transparent circumstances. This could include instances where consumers were not made aware of commissions received by dealerships, leading to financial harm or disadvantage.

You may have been mis-sold car finance if you were not adequately informed about the terms of your agreement, including any commissions received by the dealership. Signs of mis-selling may include unclear or misleading information during the sales process, unsuitable financing options offered, or a lack of transparency regarding fees and charges.

Several finance companies are currently under investigation for their involvement in mis-sold car finance practices. These include major banks, specialised lenders, and automotive finance providers.

  • Black Horse
  • Lloyds Banking Group
  • Santander
  • Close Brothers
  • Barclays Finance

To determine if you were mis-sold car finance, you can seek assistance from organisations or services specialising in assessing eligibility for compensation. These services typically involve completing a form and providing relevant details about your car finance agreement. Once evaluated, you will be informed if you may have grounds for a mis-sold car finance claim.

The amount you can claim for mis-sold car finance depends on various factors, including the specific circumstances of your case and the financial harm you have suffered. Compensation amounts can vary significantly and may cover expenses such as overpaid interest, additional charges, or other financial losses incurred as a result of the mis-selling.

The duration of a mis-sold car finance claim can vary depending on factors such as the complexity of the case, the responsiveness of involved parties, and the efficiency of the claims process. While some claims may be resolved relatively quickly, others could take several months or longer to reach a resolution. It’s important to remain patient and persistent throughout the claims process.